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Ii-FAQs

Zithini iimali zokuposa/zokuthumela ngenqanawe?

I-A1: Siya kubala iposi ngokwengingqi yakho, imithwalo kunye nendlela yokuthutha.

Ngaba ndingayitshintsha idilesi yam yokuhanjiswa?

A3: In the case of an urgent change for existing orders, please contact us(info@sublivagroup.com), and if possible, include your new address in the message.

Ngaba uyasinika nasiphi na isaphulelo?

Ewe, sijonge intsebenziswano kwishishini ixesha elide. Siya kuhlala sinikezela abathengi ngexabiso elifanelekileyo ngokusekelwe kwisisombululo esifanelekileyo.

Yeyiphi inkonzo yasemva kokuthengisa onokuyinika ?

Sinikezela ngeqela lenkonzo emva kokuthengisa, zonke iingxaki kunye nemibuzo iya kusonjululwa liqela lethu lenkonzo emva kokuthengisa.

Zeziphi iimveliso onazo?

Umgca wethu wemveliso ugubungela i-barware, i-kitchenware kunye ne-glassware. Ngeemveliso ezingama-5000+ ezikhoyo, siyivenkile yakho yokumisa enye yokubonelela ngezinto zokutya.

Ngaba unokwenza uhlengahlengiso?

Uninzi lweemveliso zethu zensimbi ezingenasici zixhasa ukwenziwa ngokwezifiso. I-MOQ yokwenza ngokwezifiso i-500-1000 pcs, kuxhomekeke kwiimfuno zomthengi.

Loluphi uhlobo lwezatifikethi onazo?

Sine-30 & 31 LFGB & CM/Res (2013)9 iingxelo zovavanyo, Umgaqo EC No.1935/2004, EU Nr. 10/2011, kunye neepatent ezininzi zoyilo.

Unjani umgangatho wemveliso yakho?

Njengenkampani enamava kwishishini leminyaka engama-20, sihlawule iinzame ezininzi zokuqinisekisa umgangatho ophezulu, kubandakanya kodwa kungaphelelanga apho:

Ukusebenzisa ibakala lokutya le-304 yensimbi engenasici njengempahla;

30 & 31 LFGB & CM/Res(2013)9 uvavanyo oluqinisekisiweyo;

Abasebenzi be-QC abahleliyo kumzi-mveliso wezinto ezityalwayo ukuze bahlolwe nge-100%;

Iingxelo zokuhlola ezikhoyo kwibhetshi nganye yemveliso.

Ngaba unayo indawo yokubonisa?

Ewe. Sinamasebe e-3, ikomkhulu kwisithili saseBaiyun, igumbi lokubonisa kunye nesebe kwisithili saseTianhe, kunye negumbi lokubonisa kwi-Reading, e-UK.

UFUNA UKUSEBENZA NATHI?